Web Stats

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Contents

Accessing your website statistics

Monitoring your disk usage and bandwidth

Monitoring your disk usage and bandwidth

Information about your mailboxes, disk space and bandwidth use is easily accessible in a display window that appears when you log into the control panel. This display also includes a link to your website. If you click on this link, your website will open in a new window.

If you open an application group from the main menu, it will replace the Account Information display. You can return to the Account Information display by clicking the blue "i" for Information.

Note that the bandwidth does not show in real time. It is updated every 15 minutes.

Determining your site's disk space usage

Determining your disk space usage

The "Usage Meter" function reports the disk space usage of your website.

Usage Meter allows you to check your scripts environment and your allowed usage space known as quota. With it you can check all, free and used space on your account.

This application displays the following data related to your hosting account:

  • Disc usage (%)
  • Available disc space (MB)
  • Used disc space (MB)
  • Free disc space (MB)
  • Available bandwidth (MB)
  • Current bandwidth (MB)
  • Mailboxes (used/available)

Usage History

You can view usage history of your account choosing a period to view in a drop down menu of Usage History tab. The following figures will be displayed within the tab:

  • Disc usage (MB)
  • Bandwidth (bytes)
  • Number of mail boxes used

There is an option to show your scripts environment. In order to make use of this option, click the button Show/hide scripts environment and all relevant data will be displayed on the bottom of the page.

View web statistics

Using this option you can view detailed statistics for your account in a separate window. To view statistics for a specific month, click the month from the month column of the "Summary by month" table.

The various statistics that Web Stats generates are described below:

Hits

Any request made to the server which is logged is considered a "hit". The requests can be for any resource: HTML pages, graphic images, audio files, cgi scripts, etc. Each valid line in the server log is counted as a hit. This number represents the total number of requests that were made to the server during the specified report period.

Hits by response code

After a client makes a request to the server, the server returns a response code (status code). The response code shows the result of the request. "Hits by response code" represents the total number of requests that received the same specified status code. Some common response codes are:

200 OK
302 Found
304 Not Modified
400 Bad Request
401 Unauthorized
403 Forbidden
404 Not found
500 Server error


Files

Some requests made to the server require that the server responds to the requesting client. This type of request is considered a "file" and the file total is incremented. The relationship between "hits" and "files", may be thought of as "incoming requests" and "outgoing responses".

Pages

Any HTML document, or process that generates an HTML document, is considered a page. This does not include graphic images, audio clips, etc. This number represents only the number of "pages" requested. What actually constitutes a "page" is determined by file extension.

Agents

A user agent is a web browser. The User Agent statistic details the type and version of the browsers used to view the domain.

Sites

Each request made to the server comes from a unique site, which can be referenced by a name or an IP address. The site's number shows how many unique IP addresses made requests to the server during the reporting period.

Visits

Whenever a request is made to the server from a given IP address, the amount of time since a previous request by the address is calculated. If the time difference is greater than a pre-configured "visit timeout" value (or has never made a request before), it is considered a "new visit". This total is incremented both for the site, and the IP address. The time-out value is 30 minutes.

KBytes

The KBytes (kilobytes) value shows the amount of data, in KB that was sent out by the server during the specified reporting period. This value is generated directly from the log file, so it is up to the web server to produce accurate numbers in the logs. In general, this should be a fairly accurate representation of the amount of outgoing traffic.

Accessing your website's server logs

Using the Log Manager

The Log Manager allows you to obtain raw server logs about your site activity and traffic. You can view and/or delete, print, download, and date your log files. You may disable logging altogether to conserve your disk space.

Your server logs can also be downloaded for use with other statistics packages.

You can use the Web Stats function to analyze and view your log files in an easy-to-read, graphical display. While Log Manager allows you to manage your log files and view them in their raw state, Web Stats makes them human readable.

Viewing your server logs

To view your log file, select the "View selected logs" option from the "Options" tab and click the "Next" button. The selected server logs for your domain will be displayed in a message window.

Deleting your log files

To delete your log file, select the "Delete selected logs" option from the "Options" tab and click the "Next" button. The results of the operation will be displayed in a message window. Once deleted, the log cannot be recovered.

Disabling your log files

If you want to disable your log file, select the "Disable activity logs" option from the "General" tab and press the "Next" button. If logging has been disabled, select "Enable logging" if you want to resume logging.

Your server logs can become large and count against your domain's disk quota. Disabling your logs will save disk space.

Printing your log files

To print one or more log files, select the "Print selected logs" option from the "Options" tab and click the "Next" button. The selected logs will be displayed.

To print the logs, click the "Print Logs" button and your browser's Print function dialog box will be displayed.

Downloading your server logs

To download one or more log files to your local machine, select the "Download selected logs" option from the "Options" tab and click the "Next" button. A "Save" dialog box will be displayed. Fill out the required options on the dialog box and click the "Save" button.

If you select more than one log, the selected logs will be compressed in Zip format before being downloaded.

Rotating and dating log files

If you would like to have your server logs stored according to a specific date, use the Rotate Activity Logs function. This function creates a text file from the activity log, and resets the log. The name of this text file is a combination of the date it is created and words "access log" appended in front of it separated by an underscore.

Example: The activity logs rotated on January 5, 2001 will be saved in a file named:

access_log_Jan5_2001

If you rotate your activity log more than once a day, the log's information will be appended to the present day's dated text file.

The dated text files, along with the activity log are displayed in a scrollable panel under the "Options" tab.

To rotate your activity log, click the "Rotate Activity Logs" button under the "Options" tab.

Analyzing your server logs

Introduction to Web Stats

Web Stats is a web server log file analysis program. It produces usage statistics from your website's server logs.

The statistical results are presented in both columnar and graphical format.

Yearly, monthly, daily and hourly usage statistics are presented, along with the ability to display usage by site, URL, referrer, user agent (browser) and country.

Note that Web Stats keeps its statistics for 12 months. To keep your statistics for a longer period of time you have two options:

  • Rename the "stats" directory, which is located inside your "public" directory or move it to another location. Web Stats will create a new directory the next time it is run. When the new "stats" directory is created, it will only contain the statistics from the date it is created and the new reports will be generated from the available statistics.
  • Copy the contents of your "stats" directory to another location.

Web Stats uses Webalizer Version 2.01 server log analysis program.

Generating reports

Creating a report

When you log into Web Stats for the first time, you will be prompted to create a report using your log files. Click the "Update Report" button on the Web Stats application. This button is available in both the Basic and Advanced modes. To close the application, click the "X" button at the top-right corner of the Web Stats application window.

To switch between the Basic and Advanced modes at any time, Click the "User mode" drop-down menu and select "Advanced".

Updating the report

Your report can be automatically updated daily, weekly, or monthly. The report is automatically updated monthly unless you select another update frequency in the "Advanced" settings.

If you want to immediately update your report, click the “Update Report” button in the Web Stats application. This button is available in both the Basic and Advanced user modes.

Displaying the report

To display the report using the default report settings, select the "Display Report" button. The usage statistics for your domain will be displayed in a new browser window.

Creating a report using all log files available in log directory (Advanced mode)

Web Stats allows you to create a report that uses all available rotated and active server logs. In Advanced mode, underneath the "Create New Report" button, make sure that the box labeled "using all available logs" has been checked.

Every time you create a report using all log files, the old report will be saved by default. click the "Overwrite old report" check box to overwrite the old report. By creating a report using all log files, all files in the "stats" directory will be overwritten.

If the log files inside the "logs" directory are deleted or moved to another location, you will not be able to create a report using all log files. In this case, you must move the log files back to the "logs" directory before creating a report using all log files. The log files you upload or move to the "logs" directory should have the standard name format of activity log files.

The old report and associated files will be saved in a directory inside your public directory. The name format for this directory is a combination of the date and time you saved it with the word "stats" appended in front of it (i.e. stats_Jan18_2001_18_07_41). You can download the contents of this directory using File Manager or a FTP client. You can use these old reports for further reference.

If the activity log file is larger than 50K, by default it will be rotated when you run the Web Stats. To avoid log rotation, click the "Disable Log Rotation" check box .

Excluding IP addresses and URLs (Advanced mode)

The "Web Stats" function allows you to exclude IP addresses and/or URLs from your report. To exclude a URL, first make sure you are in Advanced mode. Enter the IP address or URL you want to exclude from the report in the "Ignored sites" textbox. After adding any IP addresses or URLs you wish to ignore, you should click either the "Update Report" or "Create New Report" button in order to save the information you have entered.

To remove an IP or URL from the "Ignore site" list, select or highlight the address in the textbox and delete it. Afterwards, you need to click the "Update Report" or "Create New Report" button for the deletion to take effect. To cancel the deletion, either exit the application, or switch back to Basic mode.

Configuring your report settings

Web Stats allows you to configure the report settings as desired by changing the top table keyword options.

To configure the report setting, click the "User mode" drop-down menu and select "Advanced". Set the "Report settings" as desired. Click the "Update Report" or "Create New Report" button to save the changes. To discard changes, either exit the application or switch back to Basic mode.

You must create a report using all log files available in log directory in order to apply changes made to the report settings.

The "Report settings" options are described in detail below:

Time periods

The yearly (index) report shows statistics for a 12-month period, and links for each month. The monthly report has detailed statistics for that month, with additional links to any URL's and referrers found.

Top Entry and Exit Pages

The Top Entry and Exit Pages give a rough estimate of what URL is used to enter your site, and what the last pages viewed are. Because of limitations in the HTTP protocol, log rotations, etc. this number should be considered a good "rough guess" of the actual numbers. It will give a good indication of the overall trend where users come into, and exit your site.

Entry - This option specifies the number of entries to display in the "Top Entry Pages" table. To disable the table, use a value of zero (0).

Exit - This option specifies the number of entries to display in the "Top Exit Pages" table. To disable the table, use a value of zero (0).

Agents

This option specifies the number of entries to display in the "Top User Agents" table. To disable the table, use a value of zero (0).

Countries

This option specifies the number of entries to display in the "Top Countries" table. To disable the table, use a value of zero (0).

Top Referrers and All Referrers

The Top Referrers option specifies the number of entries to display in the "Top Referrers" table of sites that have referred people to your website. To disable the option, enter a value of zero (0).

The All Referrers option will display a report of all referrers to a site in a separate HTML page. By default, the All Referrers option will be off. The option can be enabled by changing its setting to "on."

It should be noted that in order for the All Referrers report to be generated, the number set in the Top Referrers option must be less than the website's actual number of referrers. If there are less than 5 referrers in total, the All Referrers report cannot be generated.

Sites

This option specifies the number of entries to display in the "Top Sites" table. To disable the table, use a value of zero (0).

URLs

This option specifies the number of entries to display in the "Top URLs" table. To disable the table, use a value of zero (0).

Viewing reports

After your report is displayed, be sure to refresh the page via your browser's Reload (Netscape) or Refresh (IE) to ensure you are viewing the current report.

Description of report statistics

To view statistics for a specific month, click the month from the month column of the "Summary by month" table.

The various statistics that Web Stats generates are described below:

Hits

Any request made to the server which is logged is considered a "hit". The requests can be for any resource: HTML pages, graphic images, audio files, cgi scripts, etc. Each valid line in the server log is counted as a hit. This number represents the total number of requests that were made to the server during the specified report period.

Hits by response code

After a client makes a request to the server, the server returns a response code (status code). The Response code shows the result of the request. "Hits by response code" represents the total number of requests that received the same specified status code. Some common response codes are:

200 OK
302 Found
304 Not Modified
400 Bad Request
401 Unauthorized
403 Forbidden
404 Not found
500 Server error

Files

Some requests made to the server require that the server responds to the requesting client. This type of request is considered a "file" and the file total is incremented. The relationship between "hits" and "files" may be thought of as "incoming requests" and "outgoing responses".

Pages

Any HTML document, or process that generates an HTML document, is considered a page. This does not include graphic images, audio clips, etc. This number represents only the number of "pages" requested. What actually constitutes a "page" is determined by file extension.

Agents

A user agent is a web browser. The User Agent statistic details the type and version of the browsers used to view the domain.

Sites

Each request made to the server comes from a unique site, which can be referenced by a name or an IP address. The site's number shows how many unique IP addresses made requests to the server during the reporting period.

Visits

Whenever a request is made to the server from a given IP address, the amount of time since a previous request by the address is calculated. If the time difference is greater than a pre-configured "visit timeout" value (or has never made a request before), it is considered a "new visit". This total is incremented both for the site, and the IP address. The time-out value is 30 minutes.

KBytes

The KBytes (kilobytes) value shows the amount of data, in KB that was sent out by the server during the specified reporting period. This value is generated directly from the log file, so it is up to the web server to produce accurate numbers in the logs. In general, this should be a fairly accurate representation of the amount of outgoing traffic.

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